Artificial Intelligence (AI) you are either already using it, or you are a little unsure about it and its future. Either way, it is worth knowing a little bit more about. Whether you are an HR professional, a business owner without an HR team, or just someone curious about improving workflows, AI can be a powerful tool in your toolbelt. It will not replace your role — instead, it can help make your work more meaningful, effective, and efficient.

What Is AI?

There are several types of AI models, and each serves different purposes. Here are some useful types to use in HR:

  • Machine Learning (ML): Learns from data to make predictions and decisions. Great for analyzing patterns and trends in survey results or workforce data.
  • Large Language Models (LLMs): Trained on massive datasets to understand and generate human-like text. These can help with things like writing job descriptions or answering policy questions.
  • Natural Language Processing (NLP): Helps AI understand and interpret human language — key for reviewing resumes or employee feedback.
  • Generative AI: Learns from data to create new content. Ideal for drafting emails, handbooks, and training materials.

These useful AI models do not require extensive AI knowledge; they are often easy to navigate using simple chat interfaces.

How AI Can Support HR & Business Operations

AI tools can help lighten the administrative load and free you up for more strategic, people-focused work. Here is how:

1. Talent Acquisition

  • Draft or refresh job descriptions and postings.
  • Generate interview questions tailored to specific roles.
  • Screen resumes more efficiently with keyword analysis.

2. Employee Support & Communication

  • Create onboarding plans customized to department or role.
  • Use chatbots to answer common questions about PTO, benefits, or policies.
  • Translate policies into plain language for better understanding.
  • Help draft benefit explanations.
  • Support compensation planning with market trend and analysis.

3. People Insights & Data

  • Analyze qualitative data from employee surveys.
  • Detect patterns in exit interview responses.
  • Track trends in engagement or feedback.

4. Compliance & Administration

  • Draft new policies and procedures.
  • Review and update employee handbooks.
  • Check for language that could raise legal or ethical concerns.

Prompts You Can Use Today

Here are a few examples you can plug right into your AI tool of choice:

  • “Write a job posting for a full-time remote Staff Accountant.”
  • “Create a 30-day onboarding checklist for a new marketing coordinator.”
  • “Summarize employee comments from this engagement survey.”
  • “Create a training plan for onboarding a new payroll coordinator.”
  • “Draft manager talking points for sharing benefit changes with staff.”

And remember, descriptive prompts are key. The more context you give, the better the output will be.

Do’s and Don’ts of Using AI in HR

✅ Do use AI to speed up drafting, brainstorming, and formatting.

🚫 Do not rely on AI for disciplinary actions or legal compliance decisions — always consult a professional.

✅ Do keep personal or sensitive employee data out of AI platforms.

🚫 Do not assume AI is always accurate. Always review and edit before sharing.

✅ Do experiment with prompts and explore what works best for your workflow.

📌 Pro Tip: Avoid uploading employee names, identifying details, or confidential performance data. AI can be helpful support, but like any tool — it is not perfect. Always double-check that it followed your full request and remember that important items may sometimes be missed.

Getting Started: No Cost, Just Curiosity

You do not have to spend money to try AI, as many tools have free versions, including:

  • ChatGPT – Generative AI, great for generating content and answering questions.
  • Copilot – Generative AI, Natural Language Processing, & Machine Learning, helpful for documentation and drafting
  • Claude AI – Large Language Model, Generative AI, & Natural Language Processing, strong in summarizing and natural language understanding
  • Perplexity AI – Large Language Model & Natural Language Processing, good for quick answers and research
  • Canva AI – Machine Learning & Generative AI, excellent for visual content creation
  • Copy AI – Machine Learning & Generative AI, designed for marketing and HR writing tasks.

📌 Pro Tip: Think of AI as a new hire. Be clear, kind, and specific with your requests — and do not be afraid to follow up with more context.

Final Thought

AI is here, and it is not going away. But that does not mean you are being replaced, it means you have more support than ever before. By using AI thoughtfully and responsibly, you can create more time for the people work that matters most.

Yes, I used AI to help me proof and organize this blog using my original thoughts, prompting, and asking for suggestions.

Take care, and happy prompting!